TERMS OF SERVICE
ARVED Ventures LLP (hereinafter referred to as ‘ARVED Ventures LLP and/or any of its related companies, subsidiaries, brands, aliases or marketing names and domains such as www.avspices.com, www.arvedventures.com, ARVED Ventures LLP and/or any of its related entities, AV’).
Introduction
Welcome to https://avspices.com/ website (“Website”), an internet-based content and e-commerce portal headquartered in Maharashtra. Use of the Website and/or App is offered to you conditioned on your acceptance of all the terms, conditions, and notices contained in these Terms, as may be posted on the Website and/or App from time to time. ARVED Ventures LLP and/or any of its related entities, at its sole discretion, reserves the right not to accept a User from registering on the Website and/or App without assigning any reason thereof.
Except where additional terms and conditions are provided, which are product specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the services of ARVED Ventures LLP and/or any of its related entities, you agree to be bound by the Terms & Conditions.
User Account, Password, and Security
Use of the Site and/or App is available only to persons who can form legally binding contracts under applicable law. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872, including undischarged insolvents, etc., are not eligible to use the Site. If you are a minor, i.e. under the age of 18 years but at least 13 years of age, you may use this Site and/or App only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If you are under 18 years of age, your parents or legal guardians can transact on your behalf if they are registered users. You are prohibited from purchasing any material which is for adult consumption, the sale or purchase of which to/by minors is strictly prohibited. You will receive a username and password for your account upon completing the registration process for the Website or App. Alternatively, you may choose to access the Website or App by signing in through a third-party service provider such as Google (Gmail), Facebook, Apple ID, or mobile number with OTP verification, subject to providing the necessary permissions. You are solely responsible for maintaining the confidentiality of your login credentials (including any third-party login details) and for all activities that occur under your account. The Company shall not be liable for any loss or damage arising from unauthorized use of your account resulting from your failure to safeguard your credentials. You agree to (a) immediately notify ARVED Ventures LLP and/or any of its related entities of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. ARVED Ventures LLP and/or any of its related entities cannot and will not be liable for any loss or damage arising from your failure to comply with the above-mentioned guidelines or maintain the security of your account.
By registering on our website or App, you agree to receive marketing and promotional communications from ARVED Ventures LLP and/or any of its related entities via SMS, email and any other form of notification.
We may engage third-party companies or individuals to handle personal information on our behalf according to our instructions and in accordance with this Privacy Policy. Additionally, some of the information we request might be gathered by third-party providers on our behalf.
If we believe that disclosure is reasonably necessary to comply with a law, regulation, or legal request; to protect the safety, rights, or property of the public, any individual, or ARVED Ventures LLP and/or any of its related entities; or to detect, prevent, or otherwise address fraud, security, or technical issues.
We might undertake a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding involving the transfer of the information outlined in this Policy.
We may also share aggregated or non-personally identifiable information with our partners or others. For example, we might inform a business using ARVED Ventures LLP and/or any of its related entities about how many people viewed any product or category of products, or even the most popular brand sold on our website, the most searched colour, etc.
Product use & services
The products and services available on the web, along with any samples that Platform may provide, are intended solely for your personal and/or professional use. The products, services or samples you receive from us must not be sold or resold for any commercial purposes.
Consumers with allergies to specific ingredients are advised to contact us at care@avspices.com. We will notify you if a particular product contains a certain ingredient.
Pricing and offer information
ARVED Ventures LLP and/or its related entities endeavour to provide accurate product and pricing details; however, errors may occur. Prices and availability of products and services listed on the site and/or app are subject to change without prior notice and are at the company’s sole discretion.
Products offered as GWP (Gift with Purchase) are subject to the availability of the specific variant.
The company reserves all rights to withdraw any current offer or promotion without prior notice.
Payments
Mode of payment – Payments for products available on the Site and app may be made using the following methods:
- UPI, Credit Cards, Debit Cards, Net Banking, Wallets, e-Gift cards, and reward points.
- Online payments are instant options and recommended to ensure quicker processing of your order.
- Cash on Delivery is available only in select areas.
All online payments are processed through authorized Payment Gateways that comply with transaction security measures mandated by the RBI and other regulatory authorities. AV Spices is not responsible for any information breaches or unauthorized transactions.
Chat Functionality
The Chat Functionality is available to assist you with all Site-related questions. Use of this service is subject to the following conditions:
- ARVED Ventures LLP and/or any of its related entities may suspend the chat service at any time without notice.
- ARVED Ventures LLP and/or any of its related entities or its executives are not responsible for any delay in attending to or replying to queries via chat.
- ARVED Ventures LLP and/or any of its related entities may store chat communications for future reference, and users will not have the right to access such information at any later date.
- While ‘chatting’, you should not communicate any objectionable information, such as unlawful, threatening, abusive, defamatory, or obscene content.
- You may continue to chat with our online customer care executive only if you agree to the above terms and conditions.
Privacy Policy
The User hereby consents, states, and agrees that he has read and fully understands the Privacy Policy of ARVED Ventures LLP and/or any of its related entities’ Website and App. The user further consents that the terms and contents of such Privacy Policy are acceptable to him. The Privacy Policy details can be viewed at our Privacy Policy Document.
Copyright and Intellectual Property
All information shown, transmitted, or stored on https://avspices.com/ is protected by copyright and other intellectual property laws. This website and app are independently designed, updated, and maintained by ARVED Ventures LLP and/or its related entities. You must not modify, publish, transmit, transfer, sell, reproduce, create derivative works from, distribute, perform, display, or exploit any content on https://avspices.com/ in any commercial manner.
If you have any questions concerning these Terms and Conditions, please contact us by email at care@avspices.com.